Frequently Asked Questions

From time to time we are asked questions about the operation etc. of Perfect Lite, below are some of the more frequently asked questions & answers.

If you have any specific questions, please contact us on feedback@perfectlite.com and we will promptly get back to you.


  1. Do I have the latest version of the Perfect Lite software?

  2. What is the Serial No. and Version No. of the software I have purchased?

  3. Component 'MSINET.OCX' or one of its dependencies not correctly registered: a file is missing or invalid 

  4. Run-time error  '5': Invalid procedure call or argument

  5. Run-time error  '6': Overflow

  6. Run-time error '53': File not found 

  7. Run-time error '55': File already open

  8. Run-time error '58': File already exists

  9. Run-time error '62': Input past end of file 

  10. Run-time error '75': Path/File access error

  11. Run-time error 76: Path not found

  12. What is my Operating System & is it 32-bit or 64-bit?

  13. I have a NEW computer - How do I transfer the Perfect Lite software & data files to it?

  14. Pressing the F1 key will not bring up a Help screen or 'Cannot display this help file. ...' (Windows 8.1, 8, 7 or Vista)  

  15. Can I save the Library files for the Perfect Lite for Windows program in another folder (or on Network drive)?

  16. How do I add luminaires into the Perfect Lite for Windows Luminaire Library?

  17. Licence arrangements when purchasing any of the Perfect Lite for Windows software.  

  18. Why cannot I find my Archived files (.PLA) from the old DOS PLE software?

  19. Changing Security permissions and/or Read Only attributes for the Perfect Lite folder

  20. What's the CIE i-table format accepted in the Australian road lighting Standards (and Perfect Lite)?

  21. CIE and/or IESNA I-table files will not load into any of the Perfect Lite for Windows suite of programs.

  22. Upward Waste Light Ratio results differ between Perfect Lite & Photometric Toolbox

  23. CR/LF (Carriage Return / Line Feed) characters missing in Archive file

  24. Can I run Perfect Lite for Windows on an Apple MAC computer (rather than a PC)

  25. I want to assess carriageways over 25 metres in width with the V Category software

  26. Luminance calculations always yield zero values

  27. Will Perfect Lite run on a Network?

  28. Will Perfect Lite function under a Windows 8.1, 8, 7 or Vista operating system?

  29. Will Perfect Lite run on Windows 64-bit operating systems?

  30. After installing the V Category Lighting software and running the new program I get an error
    message   "Cannot find the file Plusers.ser"

  31. After installing the V Category Lighting software and running the new program I get an error
    message  "Cannot find file 'SAADAT', Mode 2 default values used."

  32. When you run the P Category software and select to produce a Local Road or Pathway spacing table and
    you get an error message referring to "COMCTL32.OCX not found or missing" or "Out of Memory".

  33. When running Perfect Lite through the CEPLE AutoCAD Interface and it does not return to AutoCAD
    (i.e. message "Waiting for Perfect Lite..." remains on the screen)

  34. Does Perfect Lite run under all Windows operating systems?

  35. When will Perfect Lite be converted to Windows applications?

  36. Is photometric I-table data provided with Perfect Lite for Windows?

  37. Is the SAASTAN.EXE program provided with the V Category Lighting software?

  38. What is the CIE132 i-table format?


 

 

 

 

 

 

 

 

 

 

 

 


Component 'MSINET.OCX' or one of its dependencies not correctly registered: a file is missing or invalid

This can occur if the latest version of Perfect Lite for Windows (and any of its associated modules) is not fully installed.  The missing file is used in checking (via the internet) if you have the latest version of the software module installed.  The error will NOT inhibit the proper operation of the software module.

Click here to download the missing MSINET.OCX file and save it to your C:\Windows\SysWOW64\ folder.  Next time you start the program module the message should not be displayed.  Instead, you should see something like one of the following:-

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Why can't I find my Archived files (.PLA) from the old DOS PLE software

Perfect Lite for Windows uses a different file format for archived projects (.PLR) to the 'old' DOS PLE software (.PLA).  Perfect Lite for Windows Built: 12/5/12 contains an update to allow access to these 'old'er files.

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Run-time error 76:   Path not found

This error can occur if some of the default Paths (folder names) in the Perfect Lite for Windows setup have been altered.  This alteration can sometimes be inadvertantly done by moving folders on your system.   If you view the file PleW500.ini in the C: \Program Files\Perfect Lite\ or C: \Program Files (x86)\Perfect Lite\ folder, you will see several lines towards the bottom, below is an example:

 

"LIBRARY FOLDER = C: \aaaaa\bbbbbbb\ "

"PROJECT FOLDER = C:\aaaaa\bbbbbbb\"

"P&VCAT  FOLDER=C:\aaaaa\bbbbbbb\"

"IES2CIE FOLDER=C:\aaaaa\bbbbbbb\iesna to cie-saastan\"

"CIE2IES FOLDER=C:\aaaaa\bbbbbbb\cie-saastan to iesna\"

 The first and/or second line of these are the usual cause.

 LIBRARY FOLDER problem:

See if you can find the file, C:\aaaaa\bbbbbbb\Library-FLINDEX2.IEE   (Note:  the C:\aaaaa\bbbbbbb\ is taken from the end of the LIBRARY FOLDER= line above).  If you find this file then the LIBRARY FOLDER is not the problem go to the next paragraph for further checks.  If you cannot find this file you will have to locate it on our PC/Network & edit the LIBRARY FOLDER line of PleW500.ini to correct the Path name.

 PROJECT FOLDER problem:

See if you can find the Path, C:\aaaaa\bbbbbbb\   (Note:  the C:\aaaaa\bbbbbbb\ is taken from the end of the PROJECT FOLDER= line above).  If you do not find this Path then you will either need to create that folder on your system or edit the respective line in PleW500.ini to show a correct Path name.

More concise error messages will be incorporated for these situations in future releases of Perfect Lite for Windows (ie. Version 5.02 onwards).

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Run-time error '5': Invalid procedure call or argument

Can be for 1 of 2 reasons:-

a)   Occurs in Perfect Lite for Windows - Version 5.03 Built: 20/4/12 when adding more than one luminaire into the Luminaire Library.  The first luminaire will add in but when processing the second the error will occur & program shutdowns.  When re-starting the program you may have to select 'Update Summary List Files' from the 'Luminaire Library' menu to recognise the first added luminaire.  This error will be fixed in the next release of the program eg. Built: 12/5/12.

      or

b)   Seems to be a small glitch in the program (when creating a DXF file) where if the layout file name (including the Path) eg. C:\program files\perfect lite\BITTERN TO DROMANA RD PROPOSED.fld is more than about 50 characters it returns a negative result to a calculation in  the program that causes the error.  This will be fixed in Version 5.02 of the program to be released in November 2011.
In the meantime, just reduce the length of your file name & all should work.

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Run-time error '6': Overflow

Depending on what you doing it could be either:-

1)  Sometimes occurs after upgrading to Perfect Lite for Windows (Version 5.03 Built: 20/4/12) and then running the P Category and/or the V Category software.  The problem can be fixed by re-upgrading to P & V Category versions Built: 3/5/12 or later.

2)  When printing the contours screen on a Network printer, sample screen below:-

In this case the Printer name eg. \\issprint-new\S2MFP02 needs to be all in uppercase.

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Can I run Perfect Lite for Windows on an Apple MAC computer (rather than a PC)

Yes, this is quite possible but you need some additional software eg. Parallels Desktop for MAC - click on the link for more details on the software & how to use it.

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I want to assess carriageways over 25 metres in width with the V Category software

The AS/NZS 1158.2-2005 SAASTAN.for program used within the V Category software is limited to carriageway widths with a maximum of 25 metres.  To increase this maximum to 36 metres open the V Category software and select Tools | Options and check the Turbo Mode option.

When you next run the V Category software Spacing Calculation the data entry window will display 'TURBO MODE' near the bottom of the window and the Spacing Calculation report will declare in Note 2) 'Calculations use the VB6 SAASTAN Emulator'.

Uncheck the Turbo Mode option when working with carriageway widths that are not over 25 metres. When you next run the V Category software Spacing Calculation the data entry window will display 'SaastanWin32.exe'' near the bottom of the window and the Spacing Calculation report will declare in Note 2) 'Calculations use the original SAASTAN software'.

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Run-time error '75': Path/File access error

Some of the reasons this can occur are:-

1)  You do not have full Read/Write security permissions/access for the folder where Perfect Lite is installed eg. C:\Program Files\Perfect Lite\ (or C:\Program Files (x86)\Perfect Lite\ on 64-bit operating systems).  Contact your IT Support Area to arrange these permissions for ALL users of the programs or see Changing Security permissions and/or Read Only attributes for the Perfect Lite folder .

or

2)  One or more of the files in the folder where Perfect Lite is installed eg. C:\Program Files\Perfect Lite\ (or C:\Program Files (x86)\Perfect Lite\ on 64-bit operating systems) may have the "Read Only" attribute set not allowing Perfect Lite to modify the file.  Contact your IT Support Area to have them remove any Read Only attributes on all the files in the folder or see Changing Security permissions and/or Read Only attributes for the Perfect Lite folder.

or

3)  Occurs when running the PleCAD software via the CEPLE AutoLISP Interface, see below.

This error can occur in older versions of the PleCAD software where internally the current Path is interpreted as a Network string (\\mss-097\\ple\) rather than a Drive letter (y:\ple\).   Contact Us for an updated version of the PleCAD software.

NOTE:  PleCAD is no longer required for Version 5.00 onwards of Perfect Lite for Windows.

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Run-time error '53': File not found:

There are currently two situations where this error can occur, see below for the respective solution:-

1)   The above error occurs when selecting to run the New Zealand Pedestrian Crossing design module from the Perfect Lite for Windows Tools menu.  The software version you have needs to be upgraded which includes the missing jpg file.    This error has been fixed in Version 5.05 and later of the Perfect Lite for Windows software.

2)   The above error occurs when selecting to run the P Category software from the Perfect Lite for Windows Tools menu.  The P Category software version you have needs to be upgraded or alternatively just run the P Category software directly from the Start menu.    This error has been fixed in Version 3.05 and later of the P Category software.

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Luminance calculations always yield zero values (PleW only)

A bug has been discovered in Perfect Lite for Windows (Version 5.00  Built: 20/4/11) that does not calculate Luminance correctly.  This has been fixed in Version 5.00 (Built: 17/5/11) or later.

This later version can be downloaded from the Upgrade & Support Customers page.  If you do not have access to this page - send an email to support@perfectlite.com indicating this problem & the serial no. of your software.  

How do I find the serial no. of my software?

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Run-time error '55': File already open

This error sometimes occurs when starting the PleI2C or PleC2I conversion software (Built:  1/ 7/12) when access to the internet is not available.  This glitch has been fixed in versions with a Built date of 2/ 7/12 or later.

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Run-time error '58': File already exists (V Category software only)

This error occurs in 'older' versions of the software where the user does not have full Read/Write access to the program folder (eg. C:\Programs Files\Perfect Lite\) where working files need to be created.  Have your IT Administrator give you (and all users) FULL access to this folder.

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Can I save the Library files for the Perfect Lite for Windows program in another folder (or on Network drive)?

The Perfect Lite for Windows program requires the i-table files to be individually loaded into a specially formatted Library that is maintained within the program.  A unique code no. is assigned to each luminaire in this Library and then used for any subsequent lighting calculations rather than the original i-table files (quite different to how the P & V Category programs work - these use the original i-table files).

By default, the folder where the program has been installed (eg. c:\Program Files\Perfect Lite\) is where the Library is stored.  This Path to the Library location can be changed on the General tab when selecting Options... from the Tools menu, see red circled field below.

However, you will also need to copy the following files over to this new Path before you change it on this tab.

            Library-FLINDEX2.IEE
            Library-FLLIBRY2.IEE
            & any other files with a Library- prefix.

Once the new Path is accepted then you can delete the above files from the original location (as no longer needed there & would create confusion in the future).

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Licence arrangements when purchasing any of the Perfect Lite for Windows software.

When purchasing any of the Perfect Lite for Windows suite of programs you are purchasing a single licence to use the software on one PC only.  You cannot load the software onto other computers in your office or company without buying additional licences.

However, the purchased software can be loaded onto and run from your Network drive.  However, the software must only be run by one user at a time (this should be 'locked down' by the Administrator).  The software is not Network aware so if more than one users tries to use it at a time then the results will be un-predictable & will likely 'lock up' the computer.

If you have a large office and are likely to have more than one user wanting to run the software then you need to purchase additional copies/licences of the software.  In this case, the software can be installed in different network folders or on individual PCs.  See Can I save the Library files for the Perfect Lite for Windows program in another folder (or on Network drive)? whereby you could use a single Luminaire Library for all users.

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Run-time error '62': Input past end of file

PleW-VerChk     Run-time error '62': Input past end of file

There is currently a "PleW-VerChk Run-time error '62': Input past end of file" when you open the Perfect Lite for Windows, P Category or V Category software modules. This is Perfect Lite website related and a fix will be posted soon. This error does not compromise the operation of the software modules.

Perfect Lite for windows     Run-time error '62': Input past end of file

There are currently a couple of situations where this error can occur, see below for the respective solution:-

1)  The above error may result from some old and outdated files on your computer (Windows 7) in the following folder

       C:\Users\LOGINUSERNAME\AppData\Local\VirtualStore\Program Files (x86)\Perfect Lite\

where LOGINUSERNAME is your login name when signing onto your computer.  Simply delete this folder from your computer if it exists.  If it does not exist then read the next paragraph.

If the error still persists when running the program, the Activation file (eg. Serial.num) has been corrupted.  This sometimes happens when the file is provided to you via email.  In this case, simply contact  support@perfectlite.com  for re-issue of the relevant file/s, please advise of your software serial number.  A more meaningful error message will be included in software versions later than November 2012.     How do I find the serial no. of my software?

    

2)  The above error can occur when starting the PlePcat or PleVcat software if the Activation files (eg. Serial.num & Plusers.ser) have been corrupted.  This sometimes happens when the files are provided to you via email.  If this occurs, simply contact  support@perfectlite.com  for re-issue of the files, please advise of your software serial number.  A more meaningful error message will be included in software versions later than November 2012.     How do I find the serial no. of my software?

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Will Perfect Lite run on a 64-bit operating system?

As from April 2011, all the Perfect Lite for Windows software will install and run in both the 32-bit and 64-bit PC computing environment.

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After installing the V Category Lighting software and running the new program I get an error message   "Cannot find the file Plusers.ser"

You might find a copy of this file in the

c:\ple

folder on your computer, simply copy this file into the

c:\Program Files\Perfect Lite\       [or  c:\Program Files\Perfect Lite (x86)\   on a 64-bit PC]

folder and re-start the program.  If you can't find the file or program still does not operate send an email to support@perfectlite.com advising of the serial no. of your software.     How do I find the serial no. of my software?

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After installing the V Category Lighting software and running the new program I get an error message  "Cannot find file 'SAADAT', Mode 2 default values used."

This error is not critical and should only occur the first time you run the software (or at least until you do your first Spacing calculation).

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When you run the P Category software and select to produce a Local Road or Pathway spacing table and you get an error message referring to "COMCTL32.OCX not found or missing" or "Out of Memory".

You need to download the 'Comctl32.ocx' file and save in your c:\Windows\System or   c:\Windows\System32 folder.   Click here to download the file (608Kb).

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When running Perfect Lite through the CEPLE AutoCAD Interface and it does not return to AutoCAD (i.e. message "Waiting for Perfect Lite..." remains on the screen)

Start up Windows Explorer (or MyComputer) and delete the CEPLE.BAT file from the folder containing the Perfect Lite for Windows software (ie. location of file PleW.exe - usually in the 'c:\Program Files\Perfect Lite\' folder ).  This will immediately return you to AutoCAD.

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Does Perfect Lite for Windows run under all Windows operating systems?

From April 2011 all the Perfect Lite for Windows suite of programs install and operate on all Windows PC operating systems including 64-bit variants.

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Will Perfect Lite run on a Network?

Perfect Lite can be loaded on and run from a Network drive.  However, the software must only be run by one user at a time (this should be 'locked down' by the Administrator).  The software is not fully Network aware so if more than one user tries to use it at a time then the results will be un-predictable & may lock up the computer.

If you have a large office and are likely to have more than one user wanting to run the software then you will need to purchase additional copies of the software.  In this case, the software can be installed in different network folders or on individual PCs.

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When will Perfect Lite be converted to Windows applications?

From April 2011 all the Perfect Lite for Windows suite of programs are 32-bit Windows applications:-

Perfect Lite for Windows software
P Category Lighting software
V Category Lighting software
IESNA to CIE/SAASTAN photometric conversion
CIE/SAASTAN to IESNA photometric conversion

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Is photometric I-table data provided with Perfect Lite for Windows?

Twenty (20) sample luminaires are provided with Perfect Lite for Windows for evaluation purposes only. It is up to the purchaser of the software to obtain photometric I-table data from the various manufacturers and load them into the Library files maintained by the program. This data is usually readily available on disk.

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Is the SAASTAN.EXE program provided with the V Category Lighting software?

SAASTAN.EXE is a program included as part of AS1158.2 - 1986 & AS/NZS1158.2:1999 (Public Lighting Code) distributed by Standards Australia. The V Category Lighting software requires this program to operate fully but I do not provide it as part of the Perfect Lite package.

See also the question tilted "Want to assess carriageways over 25m in width with the V Category software".

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(C) Copyright G Palmer Trading as Constant Energy - Page last updated on 24 July 2018.